Privacy Policy

This privacy policy outlines what data “All About IT” (herein referred to as “All About IT”, “We”, “Our”, or “Us”) collects, stores, and process about you. It also explains your rights to your data and how you can contact us if you have any questions. We reserve the right to alter this privacy statement at our discretion and encourage you to check this section from time to time to be aware of any changes.

To whom this policy applies

This privacy statement applies to individuals (“users” or “you”) who interact with our website, subscribe to any of our products, request information, or use the chat support (herein collectively referred to as “services”).

How we collect data

Depending on services you use, we collect data from one or more of these three sources:

1. Data we request

When you request any of our services, we may ask, store, and process any/all of these data categories:

  Your Name
  Your Country
  Your Email Id
  Your Skype Id
  Your Phone Number
  Other information that you choose to share

2. Cookies

  Google Analytics – It collects data related to the device/browser, IP address and on-site activities to measure and report statistics about your interactions on the web. It is used to enhance user experience and we do not access your personally identifiable information. To understand how Google Analytics handles your data, read their privacy policy.

  Intercom – We use Intercom to provide customer support on our website. While they don’t have access to private data you share with our representatives, they may collect additional data that is enforced by their privacy policy.

  Lucky Orange – We use Lucky Orange to anonymously track usage of our website including your clicks, cursor hoovers, scroll depth, and more. We may also record some sessions to anonymously to track your behavior across our platform to help improve the user experience. Read Lucky Orange’s privacy policy.

3. External tools

  MailChimp – Promotional emails we send are tracked to know much traffic they bring on our website. We may also track if an individual email is opened by any recipient to calculate click rates and improve engagement. We use MailChimp as our email marketing tool and they are governed by their own privacy policy.

  Social plugins – We have on our website links to many social media platforms for more engagement and visibility. Once you click on any of those links to visit any of those platforms, they collect, use, and share your data as per their own privacy policies, of which we assume no responsibility. We encourage you to check out the privacy policies of the social platform we use: Facebook, Twitter, Google Plus, LinkedIn, YouTube, Behance, Dribble.

Why we collect these data

  Offer personalised service
  Create a secure platform
  Improve performance
  Statistical analysis
  How we secure your data

How we secure your data

The security of your personal data is of utmost importance to us and we take all appropriate measures to protect it. There are requisite technical, administrative, and physical barriers in place to ensure your data is accessible only to authorized persons or systems. In case we discover a data breach, we immediately (within 72 hours) inform the local authorities and affected users.

How we use your personal data
  To provide and maintain our services.
  To improve our services and website experience.
  To communicate with you via email, notification, or any other contact information that you have provided.
  To provide any third-party requisite data that helps enable our services.
  For internal research and management.
  For fraud detection.
  To enforce our terms and conditions.
  When we share your personal data

How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access . This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further

  Your explicit consent is obtained.
  Mandated by law.
  Third-party is a collaborator or a part (subsidiary, parent/sister company) of “All about IT”.
  To provide any third-party requisite data that helps enable our services.

What you can do
  Unsubscribe from the mailing list and notification preferences to stop receiving such communication.
  You can choose to not share your information by not filling up the form and not using the chat support.
  You can at anytime change your consent earlier provided for any specific use of your data.
  If you have any question regarding our privacy policy or data handling practices, we would be glad to hear from you at info@ allaboutit.co.in